FAQs

Booking & Availability

1. How do I book an appointment with you?

To book, please complete the inquiry form. Once availability is confirmed, you will receive a quote, service details, and a contract. Your appointment is officially secured once the contract is signed and the required deposit is paid.

2. How far in advance should I book?

Appointments should be booked as early as possible. Bridal and special event dates often book months in advance, especially during peak seasons.

6months out is recommended.

3. Is my appointment confirmed once I submit the form?

No. Submitting the form is only an inquiry. Your booking is confirmed ONLY  after the contract is signed and the deposit is received.

4. Do you require a deposit?

Yes. A non-refundable deposit is required to reserve your date and time. This ensures your slot is secured and unavailable to other clients.

Payments & Pricing

5. What payment methods do you accept?

Accepted payment methods will be outlined in your booking confirmation.

6. When is the remaining balance due?

For weddings The remaining balance is due 7days before wedding date.

For regular appointments a day before the appt. 

7. Is Gratuity included?

No. Although gratuity is never expected, it is a thoughtful gesture that is always appreciated.

8. Are prices negotiable?

No. Pricing reflects professional experience, sanitation standards, luxury products, and service quality.

9. I don’t wear a lot of makeup or don’t wear any makeup at all. Is the price still the same if I want something natural? 

Full face makeup application is a flat rate. The amount of products do not reduce the price.


Cancellations & Changes

11. Is my deposit refundable or transferable if I cancel?

Deposits are non-refundable and non-transferable.

Your deposit secures your event date and ensures that the time is reserved exclusively for you. Once a date is booked, other potential clients are turned away for that same time slot. Because of this, deposits cannot be refunded or transferred if a cancellation occurs.

12. Can I reschedule my appointment?

Rescheduling may be possible but not guaranteed depending on availability. 

13. What happens if I am late?

Late arrivals may result in shortened service time or cancellation to avoid affecting other scheduled clients.

14.What happens if I change my mind after booking?

Once your contract has been signed and your deposit has been submitted, your date and time are reserved exclusively for you. If you decide to cancel your booking, the cancellation policy outlined in the contract will apply. Because bridal dates are often booked months in advance, the reserved time prevents other clients from securing that date. 


Travel & Location

16. Do you travel to clients?

Yes. On-location services are available for events, weddings, and photoshoots.

17. Is there a travel fee?

Travel fees may apply if outside radius depending on the distance and location.

18. Do you work at venues, homes, or hotels?

Yes. Services can be performed at:

• Homes

• Hotels

• Wedding venues

• Studios

• Event locations

Bridal & Group Bookings

19. Do you offer services for bridal parties or groups?

Yes. Group bookings are available. For larger parties, additional artists may assist to ensure timely service.

20. Do you offer makeup trials?

Yes. Trials are recommended for bridal clients or anyone wanting to test their look before the event. Trials allow us to customize your makeup and ensure you feel confident on your event day.

21. How long should I schedule a trial prior to booking? 

I recommend 5 to 6months before your wedding date. 

Please note trial bookings are scheduled from 9am- 5pm Mon-Thurs.

22. What happens if I change my mind on my makeup look? 

You may do a re-trial if you decide on a different look at an additional cost. 

23. Will you stay for touch-ups?

Touch-up services or extended time is a add on service can be added to your booking upon request.

24. Day of event “walk ups” appt? 

Appt will only be accepted at the artist’s discretion. 

25. How many artists will be provided for my event?

The number of artists assigned to your event depends on the size of your bridal party and the event timeline. For smaller groups, one artist may be sufficient. For larger bridal parties or tighter timelines, additional artists may be scheduled to ensure that everyone is completed on time and the morning flows smoothly.

26. Can each individual in my bridal party make their payments separately?

No. Bridal services require one primary point of contact and one consolidated payment for the entire bridal party.

This policy helps ensure:

• The schedule runs smoothly

• All services are confirmed in advance

• There are no delays on the wedding day due to individual payments

Coordinating multiple payments can lead to confusion, missed payments, or last-minute changes. For this reason, the bride (or designated organizer) is responsible for submitting the total payment for all confirmed services.

27. How will I touch up my makeup after you leave?

Your makeup will be applied using professional techniques and products designed for long wear and photography. However, natural touch-ups may be needed throughout the day due to eating, drinking, and normal wear.

To help maintain your look, you will receive a touch-up kit with essential items.

28. Will I receive a touch-up kit? (Bridal makeup only)

Yes. The bride will be provided with a complimentary touch-up kit to help maintain the makeup look after the service is complete.

The kit may include items such as:

• Lip color used during your service

• Powder or blotting sheets

• Applicators for minor touch-ups

This allows you to easily refresh your look throughout the day.

29. What if I need to add or remove names from the bridal schedule?

Changes to the bridal party schedule may be requested prior to the event; however, they must be communicated as early as possible.

Please note:

• Adding additional services will depend on artist availability and the event timeline.

• Removing services after the schedule has been finalized may still require payment, as time was reserved specifically for those individuals.

Bridal timelines are carefully planned, so last-minute changes may not always be possible.


Services & Makeup Application

30. What types of makeup services do you offer?

Services may include:

• Bridal makeup

• Soft glam / natural glam

• Full glam

• Special events (photoshoots, birthdays, maternity,Quinceañera etc.)

• Content creation makeup

• Lessons or consultations

• Tv Production/ red Carpet 

31. What makeup brands do you use?

Only professional and high-performance products are used in my kit to ensure long-lasting, photo-ready results.

32. Do you work with all skin tones and skin types?

Yes. I have extensive experience working with all skins tones and ethnicities. My training at MAC Cosmetics combined with years of practice has equipped me to expertly handle and enhance diverse complexions.

33. How long does a makeup appointment take?

Bridal session typically are 1.5 to 2hrs 

Regular applications take 60–90 minutes, depending on the look and skin preparation required.

34. Are lashes included with the makeup service?

Yes. Standard strip lashes are included with your makeup service.

However, upgraded lash options such as:

• Mink lashes

• Individual lashes

• Custom lash applications

are available for an additional fee.

35. Do you offer tattoo cover-up services?

Yes, tattoo cover-up services are available.

Tattoo coverage requires specialized products, additional time, and advanced color-correcting techniques to ensure the tattoo is fully concealed and photographs beautifully.

Because of the additional time and materials required, tattoo cover-up may include an additional service fee. Please mention tattoo coverage when submitting your inquiry so adequate time can be scheduled.

36. Do you offer AIRBRUSH MAKEUP services?

Yes, airbrush services are offered with an additional fee.

Appointment Preparation

37. How should I prepare for my appointment?

Please arrive with:

• Clean skin (no makeup)

• Moisturized face

• Brows groomed if needed

• Inspiration photos (optional)

            •           Please wear white 

38. Can I bring inspiration photos?

Absolutely. Inspiration photos help communicate your desired style, whether it’s natural glam, soft glam, or full glam.

39. Can I bring additional people to watch during the makeup service?

To maintain a calm and efficient environment, it is recommended that only those receiving services remain in the workspace.

Hygiene & Professional Standards

40. How do you maintain hygiene?

Professional sanitation standards are strictly followed. This includes:

• Sanitized brushes and tools

• Disposable applicators

• Clean workspace practices

41. What if I have sensitive skin or allergies?

Please disclose any allergies or sensitivities before your appointment so appropriate products can be used.

Photos & Content

42. Will my photos be used on social media?

Client photos may be used for portfolio or social media unless otherwise requested.